Queues at Dover start to build in first holiday getaway since new EU checks

Queues at Dover start to build in first holiday getaway since new EU checks 1 hour ago Share Save Add as preferred on Google Katy Austin Transport correspondent PA Media Cars queue at the border while

Queues at Dover start to build in first holiday getaway since new EU checks

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Katy AustinTransport correspondent
PA Media Cars queue at the border while waiting to board ferries at the Port of Dover in December 2025PA Media
Cars queue at the border while waiting to board ferries at the Port of Dover in December 2025

The Port of Dover has asked ferry passengers to come prepared for delays as the half-term getaway begins.

Queues are not unusual during busy holiday periods. This morning, the port has reported waits of 90 minutes at the border.

But it is the first holiday period since the EU's new border system - which digitally records biometric information - was fully implemented.

Fingerprints and photos aren't yet being taken at Dover and some other crossings to France, but digital profiles of travellers are still being created. That's expected to lengthen processing times.

Since 10 April, the Entry Exit System (EES) was meant to be in operation across all entry points into the Schengen free movement area, which includes many popular holiday destinations like France and Spain.

At Dover, where people go through the French border before they board a cross-Channel ferry, French authorities have not yet switched on the machines that will take fingerprints and photos under EES.

However, border officials still have to do part of the process for each tourist. Setting up a profile linked to the new system means it will take a little longer to get through.

The port says that if passengers miss their intended sailing because of delays, they can get the next available departure.

Some 18,000 cars are expected at Dover between Friday and Sunday, with Saturday anticipated to be the busiest day. Four hundred coaches are expected on Friday alone.

The Lydden Hill racing track will be available as a contingency measure to hold cars if queues get really bad, to avoid local roads getting clogged up.

Border authorities are allowed to suspend EES altogether if severe delays build up.

The Port of Dover is asking people to:

  • Only take main roads to keep the town of Dover clear
  • Arrive no more than two hours before their scheduled sailing
  • Have their documents ready to be inspected
  • Take "suitable" rest breaks before arriving at the port
  • Bring water, snacks and entertainment for children and families
  • Make sure any dogs are walked and rested before travel
Why are there holiday delay warnings over the EU's new border system?
PA Media A newly built room for border controls, housing automatic machines that will be used to register fingerprints and photos under the Entry Exit System, and booths for French border police. The machines are not yet in use.PA Media
These automatic machines installed at the Port of Dover for coach passengers to register biometric checks are not yet working

At the Channel Tunnel operator Eurotunnel's Folkestone terminal, French authorities also haven't yet turned on the new machines to take car passengers' biometric details.

The situation is similar to Dover, in that border officials in booths are creating profiles for tourists, but fingerprints and photos are not yet being taken. It's not warning passengers of delays.

Lorry drivers have been providing biometric information for a while now.

Eurostar's hub at London St Pancras station is the other UK location where French border checks are done as people leave the country. Again, border police have been creating files and in some cases taking biometric information - but most passengers haven't yet used the automated machines.

Greece has said British passengers won't face biometric checks this summer.

Two of the automatic machines which Eurostar passengers will use to scan their passport, scan their fingerprints, and have a photo taken, under the Entry Exit System. But these machines aren't yet being used, with French border police doing a part of the process at their booths instead.
Automatic machines at Eurostar's St Pancras station, which will take fingerprints and photos under the Entry Exit System, aren't routinely being used yet

At some airports, passengers have experienced long queues at the border upon arrival in recent months.

In April, about 100 people were left stranded in Milan after a flight to Manchester left without them.

Easyjet boss Kenton Jarvis told the BBC on Thursday that problems caused by the EES were "unacceptable".

He said "we have seen some reduction in some of the queues".

However, he encouraged European countries to use the flexibility they had to go back to manual passport stamping if necessary.

This week, Easyjet and Jet2 have tried to reassure customers they can book with confidence, and that the carriers have no fuel supply issues.

A trend has emerged of people booking their holidays late because they're nervous about the impact the Middle East conflict could have on the future availability of jet fuel.

Travel association Abta said demand was particularly strong for trips to Spain, Italy, the Balearic and Canary Islands, Portugal, Croatia and Greece, with Majorca, Alicante and Tenerife proving popular for beach holidays.

It said people were prioritising value and peace of mind.

When it comes to traffic on the UK's roads, the RAC thinks this late May bank holiday weekend will be the busiest in two years, with almost 19 million getaway trips being made.

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